Important Information

Our legal information. All in one place.

Banking Code of Practice

The Banking Code of Practice sets out appropriate standards for dealing with customers.

Complaints Policy

Something wrong? Tell us, so we can make things right.

Consumer Data Right Policy

Describes the data available for you to share, how to share your data, what we do with the data we collect, and how to make a complaint.

Consumer Data Right Product Data APIs

Provides information for developers to access Unloan product data made available under the Consumer Data Right.

External support services

When you need some extra support and care, there are government and community services that may be able to support you.

Financial Difficulty

We all may experience financial hardship at some time. Getting support is important – and we’re here to help.

How we manage security

As a provider of financial services, we recognise how important it is to help protect user privacy and security.

Our Reference Rates

Our home loan reference rates for owner occupier and investor home loans

Privacy Policy

This policy describes how your personal information is handled by Unloan.

Target Market Determination - Unloan Variable Home Loan

This document describes the type of customers for whom Unloan is most appropriate, and how Unloan is made available to our customers.

Unloan App Terms

Terms and Conditions for use of the Unloan App

Unloan Direct Debit Request Service Agreement

The terms and conditions that apply when you set up Autopay.

Unloan Home Loan Terms and Conditions

The usual Terms and Conditions for our home loans

Website Terms

The terms and conditions that apply to your access and use of our website.

Calculations are not a loan approval. Applications are subject to credit approval, satisfactory security and minimum deposit requirements. Full terms and conditions will be set out in our loan offer, if an offer is made.

^Unloan offers a 0.01% per annum discount on the Unloan Variable Owner Occupier Rate or Unloan Variable Investor Rate upon settlement. On each anniversary of your loan’s settlement date (or the day prior to the anniversary of your loan’s settlement date if your loan settled on 29th February and it is a leap year) the margin discount will increase by a further 0.01% per annum up to a maximum discount of 0.30% per annum. Unloan may withdraw this discount at any time.
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*Comparison calculated on a $150,000 secured loan over a 25 year term. WARNING: This comparison rate is true only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate.