Our legal information. All in one place.
Banking Code of Practice
The Banking Code of Practice sets out appropriate standards for dealing with customers.
Consumer Data Right Policy
Describes the data available for you to share, how to share your data, what we do with the data we collect, and how to make a complaint.
Consumer Data Right Product Data APIs
Provides information for developers to access Unloan product data made available under the Consumer Data Right.
External support services
When you need some extra support and care, there are government and community services that may be able to support you.
We all may experience financial hardship at some time. Getting support is important – and we’re here to help.
How we manage security
As a provider of financial services, we recognise how important it is to help protect user privacy and security.
Target Market Determination - Unloan Variable Home Loan
This document describes the type of customers for whom Unloan is most appropriate, and how Unloan is made available to our customers.
Unloan Direct Debit Request Service Agreement
The terms and conditions that apply when you set up Autopay.