Banking Code of Practice
The Banking Code of Practice sets out appropriate standards for dealing with customers.
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What is the Banking Code of Practice?
The Banking Code of Practice is a set of standards that customers can expect from us (and other financial institutions).
We’re a signatory to the Banking Code and honour the commitments we make to you in the Code. This includes making sure all products and services are accessible and easy to understand.
Get a copy of the Banking Code
View or download a copy of the Banking Code of Practice on the ABA website, or you can request a free hard copy of the Code by emailing us at [email protected].