Unloan Home Loan Customer Incentives Offer Terms and Conditions
Velocity Program Sign Up Offer
1. Definitions
(a) Eligible Home Loan means a new home loan provided by Unloan for either an owner-occupied or investment purpose, whether for purchase or refinance, for a property that has not been previously financed through Unloan where the Primary Borrower was party to the loan.
(b) Eligible Entrant means the Primary Borrower who meets the Offer Eligibility Criteria set out in clause 2.
(c) Offer means a Velocity Program Sign Up bonus that is made available to Eligible Entrants as follows:
(d) Participating Affiliate means Velocity Rewards Pty Ltd ACN 116 089 448 as Trustee for the Loyalty Trust ABN 79 580 890 951 or its Related Body Corporate.
(e) Primary Borrower is the person who initiated a Tracked Home Loan Application.
(f) Promotional Period means 30 March 2026 (‘Start Date’) and continuing until withdrawn (‘Closing Date’).
(g) Settle (Settlement) means the (date of) completion of the transaction relating to the Eligible Home Loan.
(h) Third-Party Tracking Link means a unique URL associated with this Offer that is clicked by the Primary Borrower and uses a first-party cookie to attribute an application for an Eligible Home Loan to this Offer.
(i) Valid means the first and last name of the Velocity Member attached to the Velocity Membership Number provided matches the first and last name of the Eligibile Entrant.
(j) Velocity Member means an individual whose application for membership to the Velocity Program has been accepted and whose membership has not been closed, cancelled or terminated in accordance with the Velocity Program.
(k) Velocity Membership Number means the Velocity Program membership number.
(l) Velocity Points means the points (or equivalent unit of measure, howsoever described) of the Velocity Program that can be earned and redeemed by a Velocity Member in accordance with the Velocity Membership Terms and Conditions.
(m) Velocity Program means the Velocity Frequent Flyer Program operated by Velocity from time to time (as that program may be amended, renamed, rebranded or replaced from time to time).
2. Offer Eligibility Criteria
2.1 The Offer will be available to the Primary Borrower who meets ALL of the following criteria:
(a) Are a current Velocity Member;
(b) Click on a Third-Party Tracking Link contained in the advertisement promoting the Offer promoted by the Participating Affiliate within the Promotional Period;
(c) Submit an application for an Eligible Home Loan in the same browser, on the same device:
(ii) within 90 days of the click (a ‘Tracked Home Loan Application’); and
(iii) within the Promotional Period;
(d) Submit a Tracked Home Loan Application for an Eligible Home Loan within the Promotional Period;
(e) Provide their Velocity Membership Number before Settlement;
(f) Settle the loan associated with the Tracked Home Loan Application within 90 days of the Closing Date of the Promotional Period;
(g) Not have paid down the loan in full, be in arrears or default, or, be receiving financial hardship relief or assistance, at the time the Offer is due to be paid; and
(h) Be an Australian resident and 18 years or over at the date of completing the home loan application.
2.2 There is a limit of one Offer for each Eligible Home Loan that will be allocated to the Primary Borrower, regardless of the number of borrowers and regardless of the number of affiliates a customer maybe a member of.
2.3 Tracked Home Loan Applications that are associated with a property that was previously financed through Unloan where the Primary Borrower was party to the loan and subsequently paid out or refinanced away from Unloan, are not eligible for this offer. This applies regardless of whether the Primary Borrower has previously received an Offer.
2.4 The Offer cannot be combined with any other offer or promotion offered by Unloan.
2.5 There is no minimum loan value or LVR requirement for the Offer.
3. Determining eligibility
3.1 Eligible Entrants will be automatically opted-in to receive the Offer if they meet the Offer Eligibility Criteria described in clause 2.
3.2 Unloan uses first-party cookies to determine eligibility. Using cookie blockers, ad blockers, or private/incognito browser modes may prevent our system from determining that you’re eligible. We recommend that you do the following before clicking the Third-Party Tracking Link in the advertisement:
(a) Disable ad or cookie blockers;
(b) Double check that cookies are enabled in your browser settings; and
(c) Use a regular browser window i.e. turn off incognito or private browsing mode.
3.3 If Unloan cannot determine eligibility, then we may in our sole discretion choose to apply an Offer.
4. Offer fulfillment
4.1 If an Eligible Entrant clicks on more than one tracking link, the Offer associated with the last click will be associated with a Tracked Home Loan Application.
4.2 The Offer will be fulfilled within sixty (60) days of Settlement of the Eligible Home Loan associated witha Tracked Home Loan Application.
4.3 Velocity Points Offer fulfilment
(a) Eligible Entrants will be requested to add their Velocity Membership Number to the Tracked Home Loan Application.
(b) Unloan will validate the provided Velocity Membership Number with the Velocity Program.
(c) If the Velocity Membership Number is Valid, Unloan will instruct the Velocity Program to credit the Offer to the Velocity Membership Number included in the Tracked Home Loan Application to fulfil the Offer.
(d) If the Velocity Membership Number is not Valid, Unloan will contact the Eligible Entrant to update their details and re-try validation.
(e) If the Eligible Entrant cannot provide a Valid Velocity Membership Number or if they are unresponsive, then the Offer is forfeited.
(f) The Offer cannot be shared or credited between multiple Velocity Members.
4.4 Except for any liability that cannot by law be excluded, Unloan (including its respective directors, officers, employees and agents) are not responsible for and exclude all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of:
(a) Any technical difficulties or equipment malfunction;
(b) Any theft, unauthorised access or third party interference;
(c) Any variation in the Offer value to that stated in these terms;
(d) Any tax liability incurred; and
(e) Use/taking of the Offer.
Nothing in these conditions of entry restricts, excludes, modifies or purports to restrict, exclude or modify any statutory consumer rights under any applicable law including the Australian Consumer Law.
5 Other notes
5.1 Taxes and duties
(a) Customers should consider whether the Offer will result in any tax implications and seek independent advice from your accountant or tax adviser in relation to any potential tax implications of the Offer.
(b) Customers are solely responsible for any taxation liability you may incur in relation to your participation in the Offer and any associated taxation implications.
5.2 Other matters
(a) Unloan may vary these terms and conditions from time to time including by:
(i) withdrawing or replacing the benefit that is available under the Offer;
(ii) changing the value of the Offer; or
(iii) changing the Offer Eligibility Criteria.
(b) Unloan can withdraw the offer at any time after 30 September 2026.
(c) Unloan may reject or cancel the Offer if it has reasonable grounds to believe that a person’s conduct or dealings with respect to an Eligible Home Loan, the Offer or any other dealings with Unloan may be fraudulent or otherwise illegal.
(d) Unloan reserves the right to disqualify any person who participates in the Offer but does not comply with these terms and conditions or who tampers with the Offer process.
(e) Eligible Entrants agree to be bound by these terms and conditions when applying for an Eligible Home Loan.
(f) All applications for credit, are subject to Unloan’s credit approval criteria. Terms and conditions, fees and charges, and other eligibility criteria apply.
(g) These Terms and Conditions do not form part of the credit contract for the Eligible Home Loan. If there is any inconsistency between these Terms and Conditions and those that apply to the Eligible Home Loan, the terms and conditions of the Eligible Home Loan will prevail to the extent of the inconsistency.
(h) Unloan, a division of Commonwealth Bank of Australia, pays the Participating Affiliate for Velocity Points issued in relation to this Offer.
Unloan is a division of Commonwealth Bank of Australia.
Applications are subject to credit approval, satisfactory security and you must have a minimum 20% equity in the property. Minimum loan amount $10,000, maximum loan amount $10,000,000, and total borrowings per customer across all Unloan loans is $10,000,000. (For purchase loans a minimum 10% equity is required - however a Lenders Mortgage Insurance (LMI) premium and higher interest rate apply. In some cases, depending on the property’s location or type, an LMI premium may also be required for LVR between 70.01% to 80%). For loans with Lenders Mortgage Insurance (LMI) the minimum loan amount is $10,000, maximum loan amount is $3,000,000 and total borrowings per customer across all Unloan loans is limited to $3,000,000).
Unloan offers a 0.01% per annum loyalty discount on the Unloan Live-In rate or Unloan Invest rate upon settlement. On each anniversary of your loan’s settlement date (or the day prior to the anniversary of your loan’s settlement date if your loan settled on 29th February and it is a leap year) the margin discount will increase by a further 0.01% per annum up to a maximum discount of 0.30% per annum. Unloan may withdraw this discount at any time. The discount is applied for each loan you have with Unloan.
*At Unloan, we do not charge any annual, application, banking, account, transaction, late or exit fees. In certain circumstances you may be required to pay a Lenders Mortgage Insurance (LMI) premium. Learn more about why this is applied and how it works. Government fees may also apply. Learn more about government fees here. Your current lender may charge an exit fee when refinancing.
Tax law is complex and subject to change. For the latest information, check the ATO website or with your accountant or financial advisor.
Unloan is a division of Commonwealth Bank of Australia is also not a registered tax (financial) adviser under the Tax Agent Services Act 2009 and you should seek tax advice from a registered tax agent or a registered tax (financial) adviser if you intend to rely on this information to satisfy the liabilities or obligations or claim entitlements that arise, or could arise, under a taxation law.
Applications are subject to credit approval, satisfactory security and you must have a minimum 20% equity in the property. Minimum loan amount $10,000, maximum loan amount $10,000,000, and total borrowings per customer across all Unloan loans is $10,000,000. (For purchase loans a minimum 10% equity is required - however a Lenders Mortgage Insurance (LMI) premium and higher interest rate apply. In some cases, depending on the property’s location or type, an LMI premium may also be required for LVR between 70.01% to 80%). For loans with Lenders Mortgage Insurance (LMI) the minimum loan amount is $10,000, maximum loan amount is $3,000,000 and total borrowings per customer across all Unloan loans is limited to $3,000,000).
Unloan offers a 0.01% per annum loyalty discount on the Unloan Live-In rate or Unloan Invest rate upon settlement. On each anniversary of your loan’s settlement date (or the day prior to the anniversary of your loan’s settlement date if your loan settled on 29th February and it is a leap year) the margin discount will increase by a further 0.01% per annum up to a maximum discount of 0.30% per annum. Unloan may withdraw this discount at any time. The discount is applied for each loan you have with Unloan.
*At Unloan, we do not charge any annual, application, banking, account, transaction, late or exit fees. In certain circumstances you may be required to pay a Lenders Mortgage Insurance (LMI) premium. Learn more about why this is applied and how it works. Government fees may also apply. Learn more about government fees here. Your current lender may charge an exit fee when refinancing.
Applications are subject to credit approval, satisfactory security and minimum deposit requirements. Full terms and conditions are found on our Unloan Terms and Conditions. Modified Terms and Conditions will be set out in our Notice of Variation Agreement, if you are approved. This article is intended to provide general information only. It does not have regard to the financial situation or needs of any reader and must not be relied upon as financial product advice.