Disaster Relief

We know that life isn't always smooth sailing. Thats why we are here to support you when you need it most.

Unloan Lending Team


Life in Australia can be wonderful, we have beaches and bush and cities and wilderness, however having this special place in the world can mean having to cope with a natural disaster. In recent years there have been a number of storms, cyclones, floods and bushfires, all over the country. If you find yourself needing assistance due to natural disasters, we are here to help.

If you are in need of urgent assistance, please get in contact with us as soon as it is safe to do so.

Email: hello@unloan.com.au
SMS: +61 4 88 844 877

How can Unloan help?

Every request for assistance is managed on a case-by-case basis. Unloan's support will vary depending on the severity and duration of the impact, as well as the circumstances of the home owner. For example, Unloan is able to customise payment arrangements by deferring payments. In some extreme cases it might be a good idea to apply for Financial Hardship, where additional support may be available.

What else should be done after a disaster occurs?

Getting life back to normal can be difficult. Although it's hard to say exactly what might be best in your situation, the following tips should be useful for most.

  • If you had to leave your home at any point, before you return ensure that it is safe to do so with emergency services.
  • In the case of a storm, cyclone, flood or any other event involving water, have an electrician test the house before using any electricity (including lights).
  • Take pictures of any damage for insurance purposes.
  • When you have an idea of how your home has been affected, it can be a good idea to contact your insurer for next steps. This can include making sure it's okay to start cleaning, arranging temporary accommodation if there are safety concerns, as well as organising an assessor to visit.

What other help is available?

There are many Government-run and charity-based support services in Australia. In the case of a disaster, there may be additional services which can be accessed through our external support services page.

These include:

Australian Government Emergency and Disaster Assistance
Australian Government Disaster Assist
HealthDirect.gov.au - Natural Disasters